1. Introduction
HARBOREDGE LIMITED (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our global women’s fashion e-commerce platform.
2. Information We Collect
We collect information you provide directly, including:
- Personal identifiers (name, email, phone number)
- Shipping and billing addresses
- Payment information through secure gateways
- Purchase history and preferences
- Customer service communications
3. Automatic Data Collection
We automatically collect certain information when you visit our website:
- IP address and browser type
- Device information
- Usage patterns through cookies
- Browsing history on our site
4. Use of Information
We use collected information for:
- Processing and delivering your orders
- Providing customer support
- Personalizing your shopping experience
- Sending marketing communications (with consent)
- Improving our services and website functionality
- Preventing fraud and ensuring security
5. Legal Basis for Processing
We process your personal data based on:
- Contractual necessity to fulfill your orders
- Your explicit consent for marketing activities
- Legitimate business interests
- Legal compliance requirements
6. Data Sharing
We may share your information with:
- Payment processors
- Shipping and logistics partners
- Marketing service providers
- Legal authorities when required by law
7. International Data Transfers
As a global company based in Hong Kong, your data may be transferred internationally. We ensure appropriate safeguards are in place for such transfers.
8. Data Security
We implement robust security measures:
- SSL encryption for data transmission
- Secure payment processing
- Restricted access to personal data
- Regular security assessments
9. Data Retention
We retain personal data only as long as necessary for business and legal purposes, unless longer retention is required by law.
10. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Withdraw consent for marketing
- Object to certain processing activities
11. Cookies
We use cookies to:
- Enhance user experience
- Analyze website traffic
- Remember preferences
- Personalize content
12. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
13. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from children.
14. Policy Updates
We may update this policy periodically. The revised version will be posted on our website.
15. Contact Information
For privacy-related questions, contact us at:[email protected]
Response within 24 business hours