At HARBOREDGE LIMITED, we are committed to delivering your favorite fashion pieces to your doorstep efficiently and reliably. As a Hong Kong-based global retailer, we have established streamlined shipping processes to serve customers worldwide. Below, we outline our key shipping and delivery details to ensure a smooth and transparent shopping experience.
Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays) after payment confirmation. During seasonal sales or promotional events, processing may take up to 3 business days. Once your order is processed, you will receive an email confirmation with your order summary.
Shipping Methods and Delivery Times
We partner with trusted international carriers to offer multiple shipping options tailored to your needs:
- Standard Shipping: 10–20 business days for delivery.
- Express Shipping: 5–10 business days for delivery.
- Priority Shipping: 3–7 business days for delivery.
Delivery times begin from the date of shipment and vary by destination. Please note that these are estimates and not guarantees, as delays may occur due to customs clearance or unforeseen circumstances.
Shipping Costs
Shipping fees are calculated based on your location, the total weight of your items, and the shipping method selected. The exact cost will be displayed at checkout before you complete your purchase. We occasionally offer free standard shipping promotions for orders meeting a minimum value.
Global Reach
We proudly ship to over 120 countries worldwide. While we strive to make our fashion accessible everywhere, some remote areas may have limited shipping options or require additional surcharges. For specific country availability, please refer to our website.
Order Tracking
Once your order ships, you will receive a tracking number via email. Use this to monitor your package’s journey in real-time through our website or the carrier’s platform. We recommend keeping an eye on your tracking updates for a seamless receipt of your items.
Customs and Import Duties
International customers are responsible for any customs duties, taxes, or fees imposed by their local authorities. These charges are not included in our product prices or shipping costs and must be paid by the recipient upon delivery. For details, we advise checking your country’s import regulations.
Contact Us
For any shipping-related inquiries, reach out to our customer service team. We are here to assist you with tracking updates, delivery issues, or general questions. Thank you for choosing HARBOREDGE LIMITED—we look forward to dressing you with style and care!